Get to know

Kareen Chung

Integrative Psychotherapist · MSc, MBACP (accred.)

Kareen Chung
About Me

Welcome to Heart to Heart Therapy, where I, Kareen Chung, an Integrative Psychotherapist, extend a warm greeting. I’ve been a psychotherapist for 10 years and an integrative counsellor for 16 years, and rooted in the belief that healing commences in a personalised and empathetic space, I founded this practice driven by a profound desire to create an inclusive haven for individuals from diverse walks of life.

Beyond addressing emotional issues, my approach extends to fostering mental well-being. With a global reach, I’ve had the privilege of offering therapeutic support to individuals in the UK, Caribbean, and the USA. Heart to Heart Therapy is not just a space for sessions; it’s a community committed to well-being. I envision international retreats, weekends where individuals can immerse themselves in a holistic mental health experience.

Qualified (MSc, MBACP)
Personalised Care
Confidential Space
Integrative Approach
Book a Free Consultation
The name

Why Heart to Heart Therapy?

I chose the name Heart to Heart Therapy because I believe that healing begins with genuine human connection. Therapy is not about being analysed from a distance. It is about two people meeting in a safe, compassionate space where honesty, trust, and understanding can grow.

The name reflects the way I work: with warmth, authenticity, curiosity, and deep respect for each person’s story. I believe meaningful change happens when people feel truly seen, heard, and accepted, without fear of judgment.

For me, Heart to Heart Therapy is more than a practice name. It is a promise that every conversation will be approached with empathy, compassion, and the belief that no matter what you have experienced, you do not have to face it alone.

My Story

Five Chapters, One Journey

A little about the path that shaped me — and the therapist I’ve become.

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Kareen Chung, Integrative Psychotherapist

Bridging Two Worlds

I was born and raised in Jamaica before moving to the United Kingdom, where I built my career as an Integrative Psychotherapist. Living between two cultures has shaped not only who I am as a person, but also the therapist I have become.

Growing up in the Caribbean taught me the importance of family, faith, resilience, and community. Building a life in the UK exposed me to people from many different cultures, identities, and lived experiences, broadening my understanding of how our backgrounds influence the way we relate to ourselves and others.

This dual perspective allows me to work sensitively with people from a wide range of cultural, ethnic, and social backgrounds. Whether someone is navigating grief, trauma, anxiety, relationship difficulties, identity, or life transitions, I understand that no two stories are the same. Culture, family, migration, and personal experiences all shape how we make sense of the world.

At Heart to Heart Therapy, I strive to create a space where every person feels seen, heard, and understood—without judgment. My goal is not simply to offer therapy, but to build a genuine human connection where you can safely explore your experiences, discover your strengths, and move towards the life you want to create.

My Jamaican roots and British education have given me the privilege of bridging different worlds. They have taught me that healing is universal, even though every person’s journey is unique.

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Kareen Chung, Integrative Psychotherapist

Jamaica

Jamaica will always be home. It is where my values were formed, where I learned the importance of family, community, faith, and the strength that people can find even in life’s most difficult moments.

Growing up in Jamaica, I experienced a culture where people naturally looked out for one another. Relationships mattered. Families, neighbours, churches, and friendships often became sources of support, reminding me that healing is rarely something we do alone.

Like every country, Jamaica has its own complexities and challenges. I have seen how grief, hardship, migration, financial pressures, and unspoken emotional pain can affect individuals and families across generations. Those experiences gave me an early appreciation for the resilience people carry and the importance of having a safe space where they can be heard without judgment.

My Jamaican heritage continues to shape the therapist I am today. It has taught me to value genuine human connection, to meet people with warmth and compassion, and to understand that every person’s story deserves to be listened to with curiosity and respect.

Whether I am working with someone in the UK, Jamaica, or elsewhere in the world, I bring that same belief into every session: healing begins when people feel truly seen, heard, and understood.

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Kareen Chung, Integrative Psychotherapist

My Parents

I was raised by two remarkable teachers, my Mom, Magurite, and my Dad, Morris. Although they taught in classrooms, their greatest lessons were taught at home.

They showed me that every person deserves to be treated with dignity, kindness, and respect. They believed education was about far more than passing exams—it was about helping people recognise their potential, believe in themselves, and become the best version of who they could be.

Watching them dedicate their lives to caring for others shaped the way I see people today. They taught me to listen before speaking, to lead with compassion, to remain curious rather than judgmental, and to understand that everyone has a story worth hearing.

Those values became the foundation of the therapist I am today. While my profession has given me the knowledge and clinical skills to support people, it was my parents who first taught me the importance of empathy, patience, and genuine human connection.

Looking back, I realise they were preparing me for this work long before I ever stepped into a therapy room. Their example continues to influence how I practise, how I relate to others, and why I believe healing begins when people feel truly seen, heard, and valued.

One of the significant things my parents did right was allowing me the freedom to choose my own life path, including my career.

This principle of freedom of choice is something I extend to my clients. I firmly believe that you should be empowered to explore your issues, rebuild self-confidence, and take responsibility for your choices.

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Kareen Chung, Integrative Psychotherapist

Immigration

Moving from Jamaica to the United Kingdom was one of the most significant transitions of my life. Like many people who leave the place they call home, I experienced the excitement of new opportunities alongside the challenges of adapting to a different culture, building a new life, and finding a sense of belonging.

Immigration is about far more than changing countries. It can bring questions about identity, home, family, expectations, and where you fit in. It often involves leaving behind familiar people, traditions, and ways of life while learning to navigate a new environment. These experiences can be rewarding, but they can also be lonely, emotionally demanding, and, at times, deeply grief-filled.

Living between two cultures has given me a personal understanding of transition, change, and adaptation. It has also deepened my appreciation for the different ways culture, family values, faith, and life experiences shape how we see ourselves and relate to others.

While every person’s journey is unique, my own experience helps me meet clients with empathy as they navigate life transitions—whether that involves moving to a new country, changing careers, becoming a parent, grieving a loss, ending a relationship, or rediscovering who they are after a significant life event.

Today, I feel fortunate to call both Jamaica and the UK home. Those experiences have shaped not only my identity but also the therapist I have become: someone who understands that growth often begins in the unfamiliar, and that healing is possible even when life doesn’t unfold as we expected.

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Kareen Chung, Integrative Psychotherapist

Why I Became a Therapist

My journey into psychotherapy was ignited by personal struggles with mental health, spurring a passion to pay forward the transformative power of therapy.

Guided by the conviction that individuals possess the power to make positive changes in their lives, I am dedicated to helping clients take responsibility for their choices, instilling self-worth, and encouraging personal growth.

Grief & Caregiving

What Loss Has Taught Me

In 2022 and 2023, I lost my mum to pancreatic cancer while caring for my dad through end-stage kidney failure, the hardest season of my life, and one that continues to shape how I sit with grief, caregiving, and loss in the therapy room. I’ve written more openly about that experience, including what it taught me about carrying love and loss together, and why caregivers deserve to be cared for too.

Read the Full Story →
Kareen Chung reflecting on her approach to therapy
My Approach

Why Authenticity Matters

Authenticity is at the heart of how I live and how I show up for you as a psychotherapist.

You may have learned to hide parts of yourself—pushing down emotions, wearing masks, or trying to meet expectations. In many ways, that can feel protective. But over time, it can also leave you feeling disconnected from who you truly are. I believe healing begins when you no longer feel the need to pretend.

In my own life, I’ve come to understand that real strength comes from honesty, self-compassion, and the courage to reach out for support. You don’t need to have everything figured out. You just need a space where you can be real.

That’s why I see therapy not as an expert fixing a problem, but as a genuine human connection. My role is to offer you a safe, respectful space where you can gently explore who you are beneath the layers of expectation and fear.

For me, authenticity also means showing up as a real person. While I hold clear professional boundaries, I don’t believe in hiding behind perfection. I am committed to being present with you—with integrity, humility, and honesty.

At Heart to Heart Therapy, you don’t need to find the right words or pretend you’re okay. You are welcome exactly as you are. My hope is that this becomes a place where you can set down the mask, reconnect with yourself, and begin to see your own worth more clearly.

You're Welcome Here

My goal as an Integrative Psychotherapist is to create a safe and welcoming space for individuals of all backgrounds to seek healing and support. I want to provide you with a non-judgmental and confidential environment where you can discuss whatever concerns you. My aim is to build a therapeutic relationship based on acceptance, value, and safety, fostering trust and open communication.

As Featured In

"Everyone deserves the chance to heal and grow from the issues that weigh them down."

— Kareen Chung
Kareen Chung

Getting Started

I warmly extend an invitation for a complimentary 15-minute consultation, where we can have an open and heart-to-heart conversation about your goals and aspirations. It's a wonderful opportunity for you to share your thoughts, and for me to offer my recommendations. This meeting is a chance to ask any questions you may have and explore the possibility of embarking on this journey together. Most of my clients have found this initial meeting incredibly valuable.

Schedule a Free 15-Min Consultation